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F.A.Q.

Q1: ARE YOUR STOCK LOTS OF GOOD QUALITY?

Absolutely. All the stocklots have been pre-inspected by our QC staff or agents and only quality stocklots will be presented to our buyers. If any minor defects are present, we will readily inform you of any such issues without exception.
In addition, we will always recommend that our buyers visit the warehouse personally for pre-shipment inspections. Should you nominate a third-party organization to oversee the inspection, it's always welcome and we will gladly make the required arrangements for the process.

Q1: IS THERE ANY RELEASE LETTER AVAILABLE?

All product labels on our stocklots had been manufactured under the authorization of the brand name owners, hence all clients can be assured of the quality and authenticity of any labels. Nevertheless, as our clients are aware, the authorization letters are not significant for new business transactiion.  
We guarantee that all our originally labeled stocklots will be exported from China legally without any issue, since they are not registered at Chinese Customs. However, buyers should ensure beforehand that neither the import nor the resell of original-labeled stocklots in their markets would lead to any legal issues according to the relevant intellectual property laws in their respective countries.

Q1: WHAT WILL BE YOUR PAYMENT TERM?

We usually accept T/T as the payment platform since we are dealing with ready-made goods and the delivery time will be as short as 7 days.
All the prices listed on our website or quotation sheets are all based on this payment term. 99% of all deals have been finalized based on this payment term.
Irrevocable Letter of Credit at Sight might be acceptable upon discussion. We will confirm from which country and from which bank the L/C will be opened. This is critical, since consecutive recessions after the Global Financial Crisis have threatened the validity of L/C issued by various banks in countries experiencing banking crises and/or significant sovereign risk.

Q1: WHY SHALL WE PAY 20% DEPOSIT EVEN BEFORE WE INSPECT THE CARGO?

All stocklots are initially stored in the warehouses of our partner factories. Forstock is acting as a sourcing service provider within the transaction. We ask for a 20% deposit payment before inspection only to ensure that Forstock will be involved at all stages of the transaction, so as to protect the benefits of all parties. We think this will be fully understood by our buyers.

Q1: CAN YOU REFUND THE DEPOSIT IF WE ARE NOT SATISFIED WITH THE CARGO QUALITY?


The samples we have sent to our buyers are randomly selected from the bulk stock. Thus, what we can guarantee is that the quality of the bulk stock is completely the same as the samples approved, otherwise we will guarantee a refund for the deposit payment.
Trust is the initial and the most important principle in the stocklot business. Our team at Forstock high regards on our reputation in upholding this principle.



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